Frequently Asked Questions
Please feel free to email us your questions if they are not covered here.
How do I care for my kit?
In every kit we will send you a complete instruction guide on how to care for each item, we also list on our website how to take proper care of your kit.
Can I buy replacement pieces?
We don’t sell individual pieces, but please contact us if you misplace an item and we’ll make sure we get you what you need to keep your kit complete.
Does everything fit in the bag?
Yes! This bag was carefully designed to hold all of your kit with an additional spot for a water bottle and a pocket for your keys.
Do you ship internationally?
Yes, we ship internationally. Shipping is calculated at the checkout and will be in Canadian currency.
Please note, customers will be responsible for any customs charges.
What is your Privacy Policy?
This is intended to inform you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.
We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.
Information Collection And Use
While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name ("Personal Information”).
Communications
We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that you agree to under the Canadian Anti-Spam Legislation (CASL)
Security
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
Changes To This Privacy Policy
This Privacy Policy is effective immediately and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.
We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.
If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.
Contact Us
If you have any questions about this Privacy Policy, please contact us.
CORK
Your cork mat, blocks and roller can be cleaned using a damp cloth or mild soapy water after use. Allow plenty of time for items to dry before storage.
Always roll your mat cork side out
Avoid prolonged exposure to the sun. Your mat's grip will increase with the first few uses, if you need a little extra grip in the beginning feel free to lightly spritz your mat (or your hands and feet) with water.
COTTON
Your bolster cover, fabric-elastic resistance band, yoga strap and mat cloth are all machine washable. Machine wash cold with like colors and lay flat to dry. Bolster cover should be turned inside out before washing. Do not bleach, tumble dry, or dry clean. Protect your yoga strap and loop resistance band by always washing in a garment bag to prevent stretching.
RUBBER + LATEX
Clean your mat's backing and your latex open resistance band with a damp cloth or mild soapy water. Ensure items are fully dry before storing. Avoid prolonged exposure to the sun.
TPE FOAM
Clean your foam kneeling pad with a damp cloth or mild soapy water and avoid prolonged exposure to the sun. When possible keep weight to the center of the pad to avoid crushing.
CANVAS + MESH
Hand wash your bag with cool water then lay flat to dry. Iron on low setting as needed.
CLEANING CLOTH
Care for your gear (or mop up your sweat!) with this versatile microfiber cloth.